At a division of Blue Cross Blue Shield of Michigan, I supported innovative brands that provide solutions to Medicare Advantage, Medicaid and commercial health plans. (The unit has since been rebranded.)

 
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Reducing administrative costs: 3 strategies for health plans

Payers are under pressure to make strategic investments and control administrative expenses as healthcare costs rise, consumer demands evolve and new plans flood the market. In an industry where one size doesn’t fit all, the most straightforward solution often is the right one.

 
 

Provider collaboration yields Medicare Advantage success

With Medicare Advantage enrollment on the rise and an influx of plans for individuals to choose from, success in the marketplace hinges on adaptability, experts say.

 

3 keys to successful
provider engagement

There isn’t one right path when it comes to improving member care and medical condition documentation. But there aren’t any shortcuts either.

 
 
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Investing in cybersecurity

It’s often a company’s vendor that gets hacked, and that’s especially true in the healthcare industry. It’s crucial that insurers to choose partners with best-in-class security controls before providing access to internal systems and member data.

 
 
Star ratings
claims
Driven by data
MBI
 

At Walgreens I managed digital and print communicationslike PRN, a weekly email newsletter for pharmacy team membersto boost engagement and promote company initiatives. 

 
PRN

There's no place like home

Home infusion services are just one way Walgreens brings the corner of Happy and Healthy to its patients, giving them a sense of security and normalcy when they need it most.